Contact Us & FAQ

We would love to hear from you

We're excited to hear from you! Whether you have questions, ideas to share, or just want to say hello, we're here to connect.
Feel free to reach out using the contact form below or send us an email at info@toysandlove.com and we'll get back to you as soon as we can.
You can also step back in time with us! Dust off your pen and paper and send your thoughts to: Toys and Love LLC at 230 E Ohio St, Suite 410 1499, Chicago, IL, 60611. We are eager to share a handwritten reply!
Additionally, you can refer to the FAQ section on this page for further information.

Contact Form

Frequently Asked Questions (FAQ)

What is the age range for the sound bord book?

The age range for our sound board book is designed for children from 18 months to 3 years old.

This book is thoughtfully crafted to engage and entertain young minds while fostering early literacy skills and bonding experiences with caregivers.

What batteries should I use and are they included?

The sound board book operates on LR44 batteries. These batteries are included with the book. Your child can start enjoying the sounds and interactions right away.

What is the estimated delivery time for my order?

Delivery times vary based on your location, shipping method, and product availability. You can find estimated delivery times during the checkout process.

After placing your order, you will receive a confirmation email with more accurate delivery time.

How do I check on my order status?

Once your order is on its way, we will promptly send you a tracking number via email. This tracking number allows you to stay informed about the progress of your shipment.

To check your order's status in real-time, you can conveniently enter your email address, order number, or the provided tracking number here.

What is your return policy?

We have a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days of receiving it.

Please review our detailed return policy for more information on the return process and eligibility.

Can I cancel or modify my order after it's been placed?

Certainly! If you wish to cancel or make modifications to your order after placing it, please reach out to us as soon as possible at info@toysandlove.com.
We will do our best to accommodate your request and ensure your satisfaction with your purchase. 

Do you offer international shipping?

Unfortunately, we do not offer international shipping at this time.

Do you offer a gift wrapping services?

I'm sorry, but we do not offer gift wrapping services at this time. However, we are here to assist you with any other questions or concerns you may have regarding our products.